Terms & Conditions

Last Updated: August 14, 2026

Welcome to [Company Name]. These Terms & Conditions (“Terms”) govern your use of our website [Website URL] and the travel-related services provided by us.

By accessing our website or booking any travel service through us, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Our Services

[Company Name] provides travel-related services, which may include:

• Domestic and international tour packages

• Hotel and accommodation bookings

• Transportation and transfers

• Sightseeing and activities

• Travel planning and itinerary services

• Flight or other transportation reservations

• Visa and travel-documentation assistance, where offered

Some services may be provided by independent third-party suppliers. Their own terms and conditions may also apply.

2. Booking and Confirmation

A booking request submitted through our website, phone, email, WhatsApp, or other communication channels is not considered confirmed until we provide confirmation and receive any required payment or deposit.

You are responsible for providing accurate information, including:

• Full names

• Contact information

• Travel dates

• Number of travelers

• Passport or identification details where required

• Other information necessary to arrange your travel

We are not responsible for problems caused by incorrect or incomplete information provided by the customer.

3. Prices and Payments

All prices quoted by us are subject to availability and may change before confirmation.

Prices may vary because of:

• Airline or transportation fare changes

• Hotel availability

• Currency exchange-rate fluctuations

• Government taxes or fees

• Supplier price changes

• Changes in travel dates or itinerary

The applicable payment amount and payment deadline will be communicated to you before or during confirmation of your booking.

A booking may be cancelled if the required payment is not received within the specified time.

4. Third-Party Suppliers

Travel services may be provided by airlines, hotels, transport companies, tour operators, activity providers, or other third parties.

These suppliers may have their own:

• Booking conditions

• Cancellation policies

• Refund policies

• Check-in requirements

• Baggage rules

• Terms of service

Customers are responsible for complying with applicable supplier terms.

5. Cancellation by Customer

Cancellation requests must be submitted through the contact details provided by [Company Name].

Cancellation charges may apply depending on:

• The date of cancellation

• Type of booking

• Hotel or airline policy

• Tour operator policy

• Supplier cancellation terms

• Promotional or non-refundable rates

Some bookings may be completely non-refundable.

The applicable cancellation and refund conditions will be communicated at the time of booking wherever possible.

6. Cancellation or Changes by the Company or Supplier

We or our suppliers may need to modify or cancel travel arrangements due to circumstances such as:

• Weather conditions

• Natural disasters

• Government restrictions

• Transportation disruptions

• Safety concerns

• Supplier operational issues

• Strikes or industrial action

• Political or security situations

• Other circumstances beyond reasonable control

Where possible, we will assist customers with alternative arrangements or available options.

Additional costs resulting from changes may apply depending on the supplier’s policies.

7. Refund Policy

Refunds are subject to the applicable booking and supplier terms.

Where a refund is approved, the amount may be reduced by applicable cancellation charges, administrative fees, supplier penalties, taxes, or other non-refundable amounts.

Processing times for refunds may depend on the relevant airline, hotel, payment provider, bank, or other service provider.

8. Travel Documents

Customers are responsible for ensuring that they have valid travel documents, including where applicable:

• Passport

• Visa

• Travel permits

• Identification documents

• Vaccination or health documents

• Other documents required by the destination or transit countries

[Company Name] may assist with travel documentation or visa applications where such services are offered, but approval of visas or entry into a country is determined by the relevant authorities.

We do not guarantee visa approval or entry into any country.

9. Passport and Personal Information

Customers must ensure that names and personal information supplied for bookings exactly match their official travel documents.

Any charges resulting from incorrect information, name changes, corrections, rebooking, or document discrepancies may be the customer’s responsibility.

10. Travel Insurance

We strongly recommend that customers obtain appropriate travel insurance covering circumstances such as trip cancellation, medical emergencies, baggage loss, delays, and other travel-related risks.

Unless specifically stated in your booking, travel insurance is not included in our services.

11. Hotels and Accommodation

Hotel images, descriptions, ratings, facilities, and amenities displayed on our website may be provided by the accommodation provider or other third parties.

Hotels may change room allocations, facilities, services, or amenities without prior notice.

Any additional hotel charges, including deposits, taxes, resort fees, meals, room service, or other personal expenses, may be payable directly by the customer.

12. Flights and Transportation

Flight schedules, routes, baggage allowances, fares, and other transportation details are subject to the policies of the relevant carrier.

Airlines or transportation providers may change schedules, cancel services, delay departures, or make other operational changes.

We will provide reasonable assistance where possible, but the carrier’s applicable terms and policies will govern such situations.

13. Customer Responsibilities

Customers agree to:

• Provide accurate information

• Make payments on time

• Follow applicable travel and supplier rules

• Carry valid travel documents

• Arrive at airports, hotels, and departure points on time

• Follow local laws and regulations

• Respect the rules of hotels, transportation providers, and tour operators

We are not responsible for losses resulting from the customer’s failure to meet these responsibilities.

14. Special Requests

We may forward special requests such as dietary requirements, room preferences, accessibility requirements, or other requests to the relevant supplier.

While we will make reasonable efforts to communicate such requests, we cannot guarantee that every request will be fulfilled.

15. Limitation of Liability

To the extent permitted by applicable law, [Company Name] is not responsible for losses, delays, cancellations, injuries, damages, or additional expenses caused by events or services outside our reasonable control, including actions or failures of airlines, hotels, transport providers, tour operators, government authorities, or other third parties.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

16. Force Majeure

We are not responsible for failure or delay in providing services caused by circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, war, terrorism, strikes, severe weather, transportation disruptions, or other extraordinary events.

17. Website Information

We make reasonable efforts to keep information on our website accurate and up to date. However, prices, availability, schedules, descriptions, and other information may change without notice.

We do not guarantee that all website content will always be complete, accurate, or error-free.

18. Intellectual Property

All content on this website, including text, logos, graphics, photographs, videos, designs, and other materials, is owned by or licensed to [Company Name], unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.

19. Website Use

You agree not to:

• Use the website for unlawful purposes

• Provide false or misleading information

• Attempt to gain unauthorized access to our systems

• Interfere with the operation or security of the website

• Copy or misuse website content

• Use the website to commit fraud or other unlawful activities

20. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

21. Complaints

If you experience an issue during your trip, you should contact us as soon as reasonably possible so that we can attempt to assist you.

Complaints involving a third-party supplier may also need to be addressed directly with that supplier according to its applicable terms.

22. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated Terms will be published on this page with a revised “Last Updated” date. Continued use of our website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise required by applicable law.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over [City, State, India].

24. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Company Name: [Company Name]
Address: [Business Address]
Email: [Email Address]
Phone: [Phone Number]
Website: [Website URL]

By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.